PRODUCT, WHOLESALE & CUSTOM ENQUIRIES
Tell us what you are looking for.
A useful brief helps us respond with relevant information instead of generic options.
Choosing products?
Tell us your preferred tea set style, material, capacity and number of pieces. A reference image or product link can help describe your direction.
Planning a business order?
Include quantity, target market, budget, branding, packaging, delivery destination and timeline. We can then discuss the details relevant to your project.
Send your inquiry.
Use the message field for your project brief. Sample availability, pricing, minimum quantities and delivery timing are confirmed for the actual project.
A picture makes a useful reference.
Include the product page link or tell us which photographed set you have in mind. Add the quantity, destination and any details you would like confirmed.
Frequently asked questions.
What should I include in an inquiry?
Send a product reference or image where possible, your preferred material or style, quantity range, packaging needs, destination and target timing.
Can I ask about a tea set that is not yet in the catalogue?
Yes. Send a reference image or description so the product direction can be understood before options are discussed.
Do you support wholesale and custom projects?
Yes. Share your intended market, quantity range and any branding or packaging requirements. Relevant feasibility and commercial details are confirmed for the project.
When will I receive pricing and minimum-quantity information?
These depend on the selected product, specification, packaging and quantity. Include those details so the relevant information can be confirmed.
Can I send photos or a buying brief?
Yes. Mention the references in the form. If files need to be sent separately, we will provide the appropriate next step.
How do I check an existing order?
Include your order number and the email address used for the order, or visit My Account to review available order information.